Do I need to pay a deposit to get a TapCard POS device?
Yes. If you do not belong to an association that is registered with TapCard you will need to pay an initial deposit of RTGS$50.
What are the requirements to become a TapCard merchant?
The requirements differ on the kind of merchant you want to be.
The requirements for Kombi drivers are as follows:
1. Route permit
2. Proof of membership to GHACO
1. Proof of residence
2. 2 passport-sized photos
3. Certified ID
4. Proof of trading (Business license, supplier receipts, delivery notes, bank statement, etc)
What charges should I be aware of as a TapCard merchant?
The only fees you will be charged are at settlement. All settlements will be charged a flat 1% fee. Additionally, if you do not hold an NMB Bank account as a merchant, you will be charged RTGS$10 for settlement to your respective bank.
How are payments made to me settled?
Upon registration as a merchant, you will be asked to provide a settlement channel. This can be a bank account you hold with any bank or a mobile wallet.
Get in touch.
Contact the TapCard Support Centre for assistance.
+263 712 616 100
+263 712 616 101
+263 772 244 788