Zupco TapCard | NMB Bank TapCard | NMB Kagwenya | Poscloud | NFC Payments | 1 Second Transaction | TapCard | Tap Card | Tap and Go | Tap to Pay



We are here to help.

Browse through the most frequently asked questions about TapCard.



Merchant Questions


  • Do I need to pay a deposit to get a TapCard POS device?

    Yes. If you do not belong to an association that is registered with TapCard you will need to pay an initial deposit of RTGS$50.

  • What are the requirements to become a TapCard merchant?

    The requirements differ on the kind of merchant you want to be.

    The requirements for Kombi drivers are as follows:

    1. Route permit
    2. Proof of membership to GHACO

    1. Proof of residence
    2. 2 passport-sized photos
    3. Certified ID
    4. Proof of trading (Business license, supplier receipts, delivery notes, bank statement, etc)

  • What charges should I be aware of as a TapCard merchant?

    The only fees you will be charged are at settlement. All settlements will be charged a flat 1% fee. Additionally, if you do not hold an NMB Bank account as a merchant, you will be charged RTGS$10 for settlement to your respective bank.

  • How are payments made to me settled?

    Upon registration as a merchant, you will be asked to provide a settlement channel. This can be a bank account you hold with any bank or a mobile wallet.





Get in touch.

Contact the TapCard Support Centre for assistance.



Support Centre
(024) 2254605

TapCard Offices
3rd Floor Beverly Court
100 Nelson Mandela
Harare, Zimbabwe




Terms & Conditions Customer Protection Policy © Poscloud (Pvt) Limited 2019.


Tap Card

Zupco TapCard Zupco Tap Card

NMB TapCard NMB Tap Card

Bus TapCard Tap Card

Kombi TapCard Tap Card Fare

Fuel TapCard Tap Card

Queue TapCard