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We are here to help.

Browse through the most frequently asked questions about TapCard.



Security Questions


  • How do I secure my TapCard?

    Always treat your TapCard like you would your cash. Because TapCard works without a PIN, you must always keep your card safe. In the event that you've lost your TapCard, you can immediately block it using the TapCard app or from the TapCard website or by calling our toll free number.





Get in touch.

Contact the TapCard Support Centre for assistance.



Support Centre
(024) 2254605

TapCard Offices
3rd Floor Beverly Court
100 Nelson Mandela
Harare, Zimbabwe




Terms & Conditions Customer Protection Policy © Poscloud (Pvt) Limited 2019.


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